The great and the good convened at 1 Plough Place this morning – home of the National Endowment for Science, Technology and the Arts – for the launch of a new report on how the NHS can save a whopping £20 billion (and to hear what Andrew Lansley had to say about the whole thing on behalf of the Conservatives). I’m inclined to agree with NESTA’s proposition that: “It is possible to develop cheaper, more effective patient-centred services and approaches to public behaviour change but only by adopting radical new ways of innovating within the NHS”. There’s been a prevailing shift towards consumerism in healthcare which signals opportunities to make efficiency savings while improving patient satisfaction through better online self-service systems, as well as kiosks and the like. Is this going to be the holy grail that we’ve all been looking for?
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