Consumer Electronics Customer Services Group

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At a glance: this group is attended in the main by supervisors and managers of help-line staff. Discussion points include digital switchover and retuning issues. Meetings are held 3 - 4 times a year.

Focus: the exchange of ideas in terms of both product support and solutions for manufacturer enquiries regarding interconnection or interoperability issues. These meetings also contain an element of distribution of the latest information from broadcasters and regulators eg Digital UK and the BBC.

Meeting dates

All further regular meetings have been cancelled and will be replaced on an ad-hoc basis, to be set up by the Service Forum as and when necessary .

Chair George Fullam Intellect

Get in touch

 

Quick link

30/04/09 - Intellect Consumer Electronics Council response to the BBC Trust Consultation on “project Canvas”

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