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15/03/2007
Intellect, the UK trade association for the IT, telecoms and electronics industries, today published a paper entitled “Implementing Shared Corporate Services in the Public Sector” that details the steps government must take by the end of this year if it is to make shared services, and all the associated benefits, a reality. This paper marks the first collegiate call to action from the IT industry on the topic. Government’s vision for these services, which are a key enabler of the transformational government strategy, is bold and requires sustained commitment and leadership to succeed. In order to achieve it key priorities need to be followed. The paper states that by the end of 2007, industry believes government must ensure that: - the shared corporate services route map is developed - governance structures are in place - responsible officers are in place - targets are established - existing sector plans are aligned with the route map - initiatives which are not consistent with the ultimate vision have been stopped Intellect is offering to help government develop ways achieve the above points. Rebecca George, chair of Intellect’s shared services working group comments: “In 2007 we should see shared services in the public sector begin to transfer from theory to practice. The priorities we have outlined in our report are fundamental to the development of the shared service model. Industry has a great deal of experience in the implementation of such services in the private sector, which is highly relevant to the public sector. We would welcome the opportunity to be involved in the development of shared services policies to ensure the most successful outcome for both government and citizens.” Notes to editors Shared corporate services are the convergence and streamlining of back office functions to ensure that they are delivered to one or more organisations as effectively and efficiently as possible through sharing assets and resources. Benefits from shared corporate services include: cost savings, improved efficiency, increased effectiveness and improved services to both employee and citizen users. As a result, they should free up resource to be spent on front line services.
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Implementing Shared Corporate Services in the Public Sector (pdf 185KB) more»
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