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BS15000 - IT Service Management
This scheme is managed by itSMF and is built upon the ITIL Practices. The standard concentrates on the recognised 13 IT Service Management processes. Currently this is an unaccredited scheme.
Glossary more»
Business Assurance Group charter (pdf 72KB) more»
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Quality Practice Guidelines more»
Presentations library more»
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The next few years in IT quality more»