Charles Ward Chief Operating Officer As Chief Operating Officer Charles Ward is responsible for sales, marketing and delivery of Intellect’s services to members. Charles' role involves day-to-day involvement with member companies and he regularly contributes to executive level seminars on a variety of topics including sales strategy, performance benchmarking as well as software pricing and licensing. Charles also chairs judging committees for two national award schemes, IT Excellence in Local Government and IT Excellence in Health, and is a member of both the steering committee and awards panel for the UK IT Innovation and Growth Forum. Charles was also a member of the judging panel for the 2007 Digital Challenge competition and has spoken on the topic of Digital Inclusion.
In 2002 Charles co-authored a joint Intellect/KPMG executive report "Software and Services in Focus" analysing sales and marketing performance of UK companies in the sector. The report achieved record circulation levels making it the most successful business publication in the history of the organisation. In addition Charles co-authored the two "Going International for Software and Services SME's" publications launched in November 2004. Charles is also on the steering committee of the European Information Technology Observatory (EITO) , which produces an annual pan-European strategic analysis of the ICT market. Charles also represents Intellect on the UK Electronics Alliance which he helped form in 2006.