Publications

Business Guidance

Business guidance publications offer practical advice on issues ranging from marketing audits to data protection legislation. Please note, many papers only cover aspects of the IT industry.

• Document Management more»
• Satellite Navigation - myths and answers more»
• Professionalism more»
• Financial Services more»
• Government IT more»
• Legal, commercial and HR guidance more»
• Marketing more»
• Outsourcing more»
• Quality more»
• Software more»
• Business continuity and information security more»
• Catalist User Guide more»
• Electronics Manufacturing & Design: IPC Standards more»

Document Management

• Part 1: Document management concerns the whole board more»

• Part 2: Implementing document management – recommended practices and lessons learned more»

Satellite navigation - myths and answers

• 17/10/2007: Satellite navigation - myths and answers
  (pdf 218KB) more»

• Organisational Professionalism Guidelines (pdf 475KB) more»

Financial Services

• Coping with the Sea Change in Financial Services Wrought by Basel II (pdf 177KB) more»

Government IT

• Intellect Contracting Best Practice, Guidance for Suppliers (pdf 877KB, members only) more»
• Getting IT Right for Government Report (pdf 147KB) more»
• Supplier Code of Best Practice (pdf 267KB) more»
• IT Supplier Code of Best Practice Guidelines (pdf 213KB) more»
• Freedom of Information Act – Guidance for Suppliers (members only) more»

Legal, commercial and HR guidance

• A guide to tax efficient rewards for staff, directors and shareholders (pdf 58KB members only) more»
• A checklist to achieve data protection compliance (pdf 26KB members only) more»
• Contract and Commercial Guidelines (pdf 2.3MB members only) more»
• Mediation: frequently asked questions (pdf 64KB members only) more»
• eCommerce and the law: A checklist of activities to achieve full compliance (pdf 55KB members only) more»
• Website content and the law: A guide to protecting IPR (pdf 65KB) more»
• Employee share schemes - a practical guide for small to medium sized companies (hard copy only)
• The hidden legal dangers of using e-mail (pdf 74KB members only) more»

Marketing

• Marketing under the privacy and electronic communications regulations 2003 (pdf 45KB) more»
• Data Protection checklist for marketing professionals (pdf 27KB) more»
• Guidelines for computing services and software marketing (pdf 49KB) Members Only more»
• Guidelines on the effective use of public relations (pdf 44KB members only) more»
• How to conduct a marketing audit for IT companies (pdf 95KB members only) more»
• The effective use of market research for IT companies (39KB pdf members only) more»
• Guidelines for effective exhibiting (pdf 128KB) more»
• Guidelines for selecting business partners (pdf 125KB) more»
• Guidelines for achieving channel excellence (pdf 22KB) more»

Outsourcing

• An introduction to IT outsourcing (pdf 61KB) Members Only more»
• IT - inhouse or outsource - the real costs (pdf 31KB members only) more»
• Human Resource Issues in IT Outsourcing (pdf 37KB members only) more»
• Expectations versus reality (pdf 33KB members only) more»
• IT Outsourcing Agreements (pdf 125KB members only) more»

Quality

• The future of IT quality (pdf 73KB members only) more»
• Intellect Quality Group has also produced a set of Quality Practice Guidelines. The guides have been developed to aid training and familiarisation to current topics relevant to Quality practitioners more»

Software

• Software Testing Code of Best Practice more»
• Software product pricing (pdf 38KB members only) more»
• Customer support policies (pdf 29KB members only) more»
• Creating management excellence (pdf 31KB members only) more»
• Sources of finance (pdf 31KB members only) more»

Business Continuity & Information Security

• AEB Web Security Guidelines (pdf 233KB) more»
• Implementing a business continuity programme (pdf 45KB members only) more»
• Guidelines for creating effective information security policies (pdf 50KB members only) more»

Catalist User Guide

• Intellect has developed a Catalist User Guide in conjunction with OGCbuying.solutions and a selection of users from government departments and agencies. more»

• Intellect members can order IPC Standards at IPC member rates. A complete listing of standards can be found at http://webvision.ipc.org/
• For further information on how to place an order contact:
  
  Claire Yarrow
  T 020 7331 2050
  E This e-mail address is being protected from spam bots, you need JavaScript enabled to view it