“Private Sector is about the technology industry using its knowledge and capabilities to improve competitiveness and productivity of the UK”. The effective application of technology can improve productivity, profitability and ultimately national economic performance and global competitiveness. The private sector has been using technology to transform its processes, business models and marketing channels for several decades now. The advent of the PC network, the internet and mobile communications have revolutionised the way businesses manage their people, finances, supply chain and customer relationships. Each new technology offers enormous competitive advantage for early adopters and failure to exploit these developments can lead to business failure. Technology has also enabled the outsourcing of some business functions such as customer care, HR and finance, sometimes to more cost effective locations overseas.
