Following discussions with key Government customers and Suppliers, Intellect developed the first IT Supplier Code of Best Practice. The Code represents a major commitment by the industry to a more mature procurement environment. It gets to the heart of the key issues that have inhibited success in the past and sets out the practical improvements that are most likely to yield benefit.

Intellect invites all IT companies working in the public sector to adopt the Code and for public sector organisations to recognise the value the Code brings to the procurement process. In order to gain a deeper understanding of the Code and its implications for companies, Intellect invites organisations to read the guidelines, which accompany the Code.

Consisting of Ten Commitments, the code details the standards of professionalism and behaviour that should be most likely to improve the success rate of IT-enabled projects and programmes. The Ten Commitments are focused on actions by the Supplier, although some call for corresponding behaviours by the Customer if the full benefits are to be realised. The emphasis is on establishing an open and effective relationship as a platform for success, both during the acquisition phase and throughout delivery.

• IT Supplier Code of Best Practice (PDF 313KB)
• IT Supplier Code of Best Practice Guidelines (PDF 213KB)