Software Satisfaction Awards 2011

18 October 2011, London Marriott Hotel, Grosvenor Square, London W1K

Recognising business software excellence since 2006

In 2006, the inaugural 'Business Software Satisfaction Awards' were issued to vendors of accounting and tax software applications. In 2007 the Awards expanded to cover the business disciplines of HR, training, CRM and customer management, in addition to accounting and finance. In 2008, the user survey for the Software Satisfaction Awards attracted over 5,900 votes, nearly three times the volume of the previous year.

In 2009, over 8,100 business software users took part in the survey – making the Software Satisfaction Awards one of the UK's largest individual pieces of business opinion research.

In 2010, at the request of many entrants from previous years, we are adding greater rigour to the user survey, and also introducing a qualitative element to the awards process. As well as the user feedback surveys, a judging process was introduced, which provided a more balanced view of the satisfaction ratings.

In 2011, Sift Media have joined forces with Intellect who will be taking on all event logistics and research for this year's awards, adding further credibility and reach to the event. Find out more about the awards

Award categories

For 2011, we've included some new growth areas, such as Geo-Location, Project Management & E-Procurement & Security.

For 2011, the research process will be handled exclusively by Intellect and will follow last year's rigorous judging process: